Your Safety Matters
At Lexstayz, we're committed to creating a safe and trusted community for all our guests and hosts.
How We Keep You Safe
Verified Listings
All properties are reviewed before being listed on our platform.
Secure Payments
All transactions are encrypted and processed securely.
24/7 Support
Our support team is available around the clock to assist you.
Review System
Honest reviews help you make informed booking decisions.
Verify Before You Book
- Read reviews from previous guests
- Check the host's profile and verification status
- Review all photos and amenities carefully
- Message the host with any questions before booking
During Your Stay
- Keep valuables secure and use provided safes if available
- Familiarize yourself with emergency exits and procedures
- Keep the host's contact information handy
- Report any safety concerns immediately
Payment Safety
- Always pay through the Lexstayz platform
- Never send money outside of our secure payment system
- Be wary of requests for cash payments
- Report suspicious payment requests to our team
Emergency Situations
If you're in immediate danger, contact local emergency services first. Then reach out to our emergency support line.
Emergency Support: +233 00 000 0000