Privacy Policy
Last updated: January 17, 2026
Introduction
At Lexstayz, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, and password when you create an account
- Profile Information: Profile photo, bio, and other details you choose to add
- Payment Information: Payment method details processed securely through our payment providers
- Booking Information: Details about your reservations, including dates, locations, and guest counts
- Communications: Messages exchanged with hosts and our support team
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process bookings and payments
- Send you booking confirmations and updates
- Respond to your comments and questions
- Send promotional communications (with your consent)
- Detect and prevent fraud and abuse
- Comply with legal obligations
Information Sharing
We may share your information with:
- Hosts: To facilitate your booking, we share relevant information with hosts
- Service Providers: Third parties that help us operate our platform (payment processors, analytics providers)
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Delete your account and personal data
- Object to or restrict processing of your data
- Withdraw consent for marketing communications
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
Children's Privacy
Lexstayz is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@lexstayz.com